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Understanding Search Intent: The Key to More Relevant Content

Not sure why your content isn’t ranking and being discovered? It might not match search intent. Learn how to fix that and start creating content that connects.

Key Takeaways

  • Start with search intent. Know why someone is searching (informational, commercial, etc.) to create content that meets their needs.
  • Consider emotions. Urgency, stress, or curiosity can shape how content should feel and function.
  • Use the SERP for clues. Google’s results reveal what kind of content users (and Google) expect.
  • Keyword language reveals intent. Phrases like “how to,” “best,” or “buy” hint at what the user wants.
  • Match content format and tone. Align your style, depth, and structure with the searcher’s expectations.

Whether it’s a blog post, landing page, or product description, every piece of content on your website needs to provide value to the reader. But it’s hard to provide that value without first understanding the intent behind the search that landed them on your website. That’s why search intent should be one of the first things you determine when writing SEO content.

In this guide, we help you understand what search intent is and offer tips for identifying the intent behind your target keywords so you can create highly relevant, helpful content that’s discovered by people and prompts them to take action. 

What Is Search Intent?

Search intent is the “why” behind a person’s online search. It answers the question: What is the searcher actually trying to find or accomplish? 

There are four main different types of search intent:

  • Informational: The searcher wants to learn something, get answers to a question, or find high-level information. They’re looking for guides, definitions, or tutorials.
    • Example: how to change a flat tire
  • Navigational: The searcher wants to access a specific website or brand. They don’t need options; they already know where they want to go.
    • Example: firestone complete auto care tire center
  • Commercial: The searcher already knows what they want and needs more detailed info before making a decision. They’re weighing options, reading reviews, or comparing products.
    • Example: best winter tires
  • Transactional: The searcher is ready to make a purchase, book an appointment, or take other action. They’re comparison shopping, looking for the best deal, or ready to check out.
    • Example: buy bridgestone tires

While these general categories provide a useful framework, it’s just as important to consider the human behind the query. Why are they searching now? What emotion or urgency is driving the search? What specific result are they looking for?

Let’s examine the “how to change a flat tire” example. Yes, the core intent is informational. But the person searching might be stressed, stranded, or frustrated. They want a fast, clear, step-by-step guide (maybe even a video or infographic) to help them solve the problem now.

Understanding search intent — both at the category and emotional level — helps you deliver more relevant, helpful content that meets the user’s needs.

How to Identify Search Intent

You’ve done your keyword research and are ready to start writing. But first, you need to figure out the intent behind the search. Where do you start? Here are some of the strategies we use. 

Leverage Keyword Research Tools

That same tool you used to perform keyword research can help with search intent. For example, Semrush’s Keyword Overview and Keyword Magic tools give you search intent right alongside the volume and difficulty. In this example, we can confirm that “how to change a tire” has an informational intent.

Analyze the SERP

Looking at Google itself can provide invaluable insight. The content on the first page of results shows what Google thinks matches the searcher’s intent.

  • Do you mostly see blog posts and how-to guides? Informational.
  • Are there lots of product pages or ads? Transactional.
  • Do you see “best of” lists or review articles? Commercial.
  • Are brand sites or homepages dominating? Navigational.

The layout of the SERP and the features present provide clues, too:

  • Featured snippet / People Also Ask = Informational
  • Local map pack = Transactional (often location-based services)
  • Shopping ads = Transactional
  • Video carousels = Often Informational or How-To

The SERP can also ensure you make the right type of content. If you’re planning a blog and search your target keyword to find videos dominating the page, it’s a good sign you need to pivot. Either look for an adjacent topic with blogs in the results or make a video for that topic instead. 

For “how to change a tire,” we see a mix of step-by-step guides and videos. Based on the SERP, you could either create a blog or a YouTube video (or both!) to cover the topic, and it would meet the user’s intent and need.

Look at the Language of the Query

Keywords themselves can indicate search intent. Here are some common clues to look for during keyword research. 

Keyword LanguageLikely IntentExample
“how to,” “what is,” “guide,” “tips,” “benefits of”Informationalhow to winterize a car, tips for planning a road trip
Brand names, URLs, product namesNavigationalfirestone tire center, facebook login
“best,” “top,” “compare,” “review,” “vs”Commercialbest snow tires for SUVs, all-season vs winter tires
“buy,” “discount,” “coupon”, “near me,” “order,” “get a quote”Transactionalbuy bridgestone blizzak tires near me, oil change quote, car battery coupons

Think Like the User

Put yourself in the searcher’s shoes and reflect on your own experiences. If you were Googling “how to get water out of your headlight,” would you want a straightforward, step-by-step fix or a product page trying to sell you a new headlight? Probably the former.

Now imagine you search “how do hybrid engines work.” Would a quick bullet list satisfy your curiosity, or would you expect a deeper breakdown with diagrams, examples, or video explanations?

Understanding the why behind a search — whether it’s urgency, curiosity, or frustration — helps you create content that satisfies the user’s immediate needs, turning clicks into results.

How to Optimize for Search Intent

Writing quality content doesn’t stop at understanding search intent. You need to match your content type, format, depth, and tone to the user’s expectations.

Match the Content Type

Figure out what kind of content Google (and users) expect for the query:

  • Informational: Blog post, guide, tutorial, explainer video
  • Navigational: Homepage, brand landing page, login page
  • Commercial: Comparison posts, product roundups, reviews
  • Transactional: Product page, service page, booking form

Tip: Google the keyword and see what kinds of pages rank. That tells you what’s working. Click to page 5, 6, or beyond to see what’s NOT working.

Match the Content Format

Choose a format that fits the user’s level of urgency and how they want to consume information. Here are some examples to help you get started:

  • Bullet points, lists, or how-tos for quick answers
  • Charts or side-by-side comparisons for product research
  • Step-by-step guides or videos for DIY or troubleshooting
  • Tables, calculators, or pricing grids for decision-making
  • Detailed product or service information for making a purchase

Match the Content Depth

How detailed should your content be? That depends on the complexity of the query. A blog about how to screw in a lightbulb doesn’t need to be lengthy — but one about wiring a fixer-upper definitely does.

Short, concise answers work well for simple informational queries. Longer, more detailed content is better for complex topics or commercial investigations. 

Use the Right Tone

A stressed-out driver trying to change their tire on the side of the road likely doesn’t want an upbeat, peppy blog. And a group of friends planning an upcoming trip to New Orleans likely doesn’t want a flat, boring guide to the city. Ensure your content reflects the emotion or urgency behind the search.

  • Calm and empathetic for stressful situations (e.g., “flat tire on the highway”)
  • Excited and inspiring for aspirational searches (e.g., “best ghost tours in new orleans”)
  • Neutral and informative for fact-based queries (e.g., “hybrid vs electric vehicle”)

Working Example

Let’s take the keyphrase: “tire pressure light won’t turn off after filling tires.”

At first glance, this query is informational. But zoom in, and we can see the person might be frustrated, late for work, or concerned about safety. They don’t want a lecture on tire pressure; they want a quick, actionable fix.

  • Content Type: Blog post or guide
  • Content Format: Step-by-step instructions 
  • Content Depth: Quick and to the point
  • Content Tone: Calm and empathetic

Turn Search Intent into SEO Results

Creating content that aligns with search intent is the key to improving visibility, engagement, and conversions. If you’re finding it difficult to match your content to what users are actually searching for, GPO can help. Our team specializes in search-intent-driven content strategies that rank and resonate with your audience. 
Let us help you refine your content approach and unlock your site’s full potential. Contact us today to get started.

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